Serving South Shore, South Coast and Cape Cod

Meet the TLC Private Homecare Team

headshot of Jolene CiccheseJolene Cicchese, BSN / RN – Owner

Jolene Cicchese, BSN RN, owns TLC Private Home Care. TLC Private Home Care opened its doors on 3/1/2020. Jolene's education is a Bachelor of Science in Biology and a minor in Exercise Physiology from Fitchburg State University in 1988. She became an RN in 2009 and received a B.S. in Nursing from Curry College.

Jolene has owned and operated two previous successful businesses in the past. TLC Private Home Care strives to continue its mission and stay at the top of private home care. Some days, you may see Jolene in the field as an RN or doing the administrative part in the office. Jolene resides in Onset, MA.


headshot of Jolene CiccheseSusan Kilcoyne, Director of Operations

Susan is our Director of Operations and is responsible for the agency's daily operations. Her priority is ensuring that all our patients and their families receive excellent service and superior care from TLC Private Home Care.

She has over 35 years of Health Care Operations, Project Management, Sales, and Community Relations within Boston and South Eastern Mass. Susan believes that people who are ill or recovering from an illness and want to recover at home deserve the best possible in-home care and advocacy! It is her mission to make sure this happens.


Let us help you!

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As a nurse myself I can be pretty tough to please, but Jolene and her agency made a fantastic impression on me.

Contacted agency to assist in the care of my father with Alzheimer's disease. Co- owner Jolene Cicchese RN came out to meet my parents and do an assessment of my dad. Things could not have gone better. I have been worried about this process and expected some resistance from my parents to allow help in the home. Both of them are LOOKING FORWARD to the start of services. As a nurse myself I can be pretty tough to please, but Jolene and her agency made a fantastic impression on me. I know that we will have a great relationship and that my parents will be receiving the best care possible. So very happy I called TLC!!!

- Kerry Stearns

  • Cameron St Laurent, R.N.

    Cameron St Laurent, R.N.

  • Billie Jean Joyce, Marketing

    Billie Jean Joyce, Marketing

  • Tina Friedman, L.P.N.

    Tina Friedman, L.P.N.

  • Clive Wright, Caregiver

    Clive Wright, Caregiver

  • Shalise Gazza, Care Coordinator

    Shalise Gazza, Care Coordinator

Providing the Help Needed to Safely Stay at Home

TLC Private Home Care Offers a Wide Range of Home Care Services

  • Nursing Wellness Checks

    Nursing Wellness Checks

    Weekly nursing visits to check in on a loved one who is not quite ready for home care.
  • Diabetic Management

    Diabetic Management

    Our nurses offer diabetic management within the home or in an assisted living facility.
  • Hospital to Home Program

    Hospital to Home Program

    Leaving a hospital or rehab can be scary and anxious. Let our nurses and care team ease the transition home.
  • Post Surgical Care

    Post Surgical Care

    Recuperation in the comfort of your own home with your own caregiver is essential to your recovery.
  • Individualized Care

    Individualized Care

    All care plans are designed and implemented by nursing only, with patient, physician and family input.
  • Alzheimer's & Dementia Care

    Alzheimer's & Dementia Care

    Day-to-day support for families and clients facing the most difficult disease and its challenges.
  • Respite & Hospice Support

    Respite & Hospice Support

    Allowing the primary caregiver to enjoy the remaining time with loved ones is vital for both parties to feel supported.
  • Companionship

    Companionship

    Sometimes all you need is company and a coffee companion. Let us be your friends to keep you company.
  • Our Story - Homepage Pink Bar

    Our Story – Our Mission

    TLC Private Home Care is a non-medical agency, which is also known as The Lyndon Company. TLC Private Home Care was founded in honor of Lyndon...

    Lyndon is the son of owner Jolene Cicchese RN BSN, who passed away on December 8, 2018. Jolene sought out a way to honor her son who was kind and compassionate. TLC was born on January 6, 2020. Lyndon, who was 25 years old, the third son of four, was a young man with a big heart.

    He would bring food home from restaurants to give to the homeless, pick people up who were walking in the rain, give away his last dollar, and most of all, always say, “I love you” before he hung up, or when he left the house. He will forever be missed by his family and friends. Lyndon’s picture can be found on all the business cards and brochures, to make sure that he is always with us. We are reminded every day of how short life really can be.

    Our goal is to bring joy, laughter, compassion, and special treatment to all of our clients. We will continue to honor Lyndon and strive to be the best Private agency, exceeding all expectations of the individuals and families we care for.

What Our Clients Say About Us

  • I highly recommend giving them a call, you’ll be glad you did.

    If your looking for some helping hands in the care of your loved one, TLC is there.They offer Emotional support, physical care, and the love of what they do. Any need you have they have the answer your looking for. I highly recommend giving them a call, you’ll be glad you did.

    - Roxanne Reardon

  • If your looking for care for a loved one, look no further!!!

    Can't say enough about TLC, they helped us with our mom in everyway possible, always there when you need them, always available when you have questions and need advise, they go above and beyond every time. If your looking for care for a loved one, look no further!!!

    - Steve A.

  • As a nurse myself I can be pretty tough to please, but Jolene and her agency made a fantastic impression on me.

    Contacted agency to assist in the care of my father with Alzheimer's disease. Co- owner Jolene Cicchese RN came out to meet my parents and do an assessment of my dad. Things could not have gone better. I have been worried about this process and expected some resistance from my parents to allow help in the home. Both of them are LOOKING FORWARD to the start of services. As a nurse myself I can be pretty tough to please, but Jolene and her agency made a fantastic impression on me. I know that we will have a great relationship and that my parents will be receiving the best care possible. So very happy I called TLC!!!

    - Kerry Stearns

  • The care provided to my parents by TLC was outstanding, reflecting the deep commitment of the organization to their mission.

    TLC Homecare provided care continuously for about two years for my parents who were both in their nineties. This occurred throughout the duration of the COVID-19 pandemic. In the month after my father’s passing, TLC Homecare continued as needed for my mother. The care provided to my parents by TLC was outstanding, reflecting the deep commitment of the organization to their mission. TLC exhibits the agility to staff quickly, adaptability to changing needs, and reliability to maintain the schedule. TLC managers are readily accessible when questions arise. Of essential importance, the TLC caregivers are experienced and deeply caring individuals. Over the course of two years, several of the same caregivers were regularly there for my parents and for us, and TLC scheduling enabling this personal connection made an amazing difference.

    - Linda Burkly

  • If your looking for private care, this agency is tops.

    Just want to thank the nurses and staff at TLC for the great services they provide in these difficut times. I am very happy with the people and dependable services TLC provides for their Clients and staff. If your looking for private care, this agency is tops.

    - Ester Lastoria

  • The TLC team helped me to recognize that we all need help at times ... often we don't even realize the assistance we need, especially before and during recovery.

    I am so very grateful to TLC Private Home Care for the amazing services I received recently! I needed home care assistance after major surgery, as I live alone. I am a retired military veteran, and I'm used to taking care of myself. The TLC team helped me to recognize that we all need help at times ... often we don't even realize the assistance we need, especially before and during recovery. The selfless care, caring, conversation and companionship each team member provided daily were just as valuable over my weeks of recovery as the medical care and physical therapy I received from my VA and hospital teams. The TLC owner, Jolene, even made a personal visit on one of the days when I needed urgent assistance using her skills as a registered nurse! As a former caregiver, I can attest that that was above and beyond! I had not previously considered home care assistance until a friend recommended it. I will definitely reach out to TLC for any future needs, and I highly recommend this amazing team for any services you may need!

    - Mark Gillard

  • Highly, highly recommended.

    Kind, caring and compassionate-the care that they provided to my mother was the best, not to mention that our caregiver Tiffany had the patience of an angel. Always on time, plus the staff were outstanding in calling if there were any changes to the schedule. Highly, highly recommended.

    - John Barnes

  • TLC is very responsive to our needs and concerns.

    We switched from another home health care agency to TLC and we are glad that we did! TLC is very responsive to our needs and concerns. The owners and the staff have creative ways and ideas to help our mother. They communicate well and keep us informed of her progress. Our mother feels well cared for!

    - Susanne Scipione

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